Privacy Policy – Nib IT Solutions

Who We Are

Our website address is: https://nibitsolutions.com.
We are Nib IT Solutions, SMC Private Limited, headquartered at Mujahid Business Center, N-36 North, I-9/2, Islamabad, Pakistan, Zip Code 44000.
For any inquiries or concerns, you can contact us at support@nibitsolutions.com.

What Personal Data We Collect and Why We Collect It

We collect the following personal data from our users:

  • Personal Data: Name, email address, phone number.
  • Technical Data: Interaction data from Google Analytics, Microsoft Clarity, Google Tag Manager, Google Search Console, and LinkedIn AI Insights.
  • Transactional Data: If applicable, any data shared through forms or other interactions with our website.

We collect this data to improve our services, provide support, understand user behavior, and ensure a secure and functional website experience. All data collection is based on either user consent or legitimate business interests.

Comments

When visitors leave comments on the site, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email (a hash) may be provided to the Gravatar service to check your profile image. The Gravatar privacy policy is available here. Once approved, your profile picture may be visible in the context of your comment.

Media

If you upload images or other media files to the website, please avoid including embedded location data (EXIF GPS). Uploaded media files are publicly accessible and may be downloaded by other visitors.

Contact Forms

Personal data submitted through contact forms is collected to respond to inquiries and provide services. We retain this data for one year, after which it is permanently deleted. Data submitted through forms is not used for marketing purposes.

Cookies

Our website uses cookies for various purposes:

  • To save your details when leaving comments. Cookies for this purpose last one year.
  • Login cookies, screen display choices, and session cookies last from 2 days to 2 weeks depending on user actions.
  • Editing or publishing content triggers temporary cookies lasting 1 day.

You may manage or disable cookies via your browser settings, but some features of the website may not function properly without cookies.

Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images, or articles). Embedded content behaves as if the visitor has visited the other website, which may collect data, use cookies, and track interactions.

Analytics

We use the following analytics and tracking tools:

  • Google Analytics
  • Microsoft Clarity
  • Google Tag Manager
  • Google Search Console
  • LinkedIn AI Insights

Users can opt out of analytics tracking through their respective platforms.

Who We Share Your Data With

We do not sell or share personal data with third parties for marketing purposes. Data may be shared with service providers for operational needs such as:

  • Analytics providers (Google Analytics, Microsoft Clarity)
  • LinkedIn AI Insights

Links to their privacy policies are available through their official websites.

How Long We Retain Your Data

All personal data collected via the website is retained for one year. After this period, data is permanently deleted from our systems.

What Rights You Have Over Your Data

You may:

  • Request a copy of your personal data
  • Request deletion of your personal data
  • Withdraw consent for data collection

To exercise your rights, contact us at support@nibitsolutions.com.

Where We Send Your Data

Some collected data may be stored or processed outside Pakistan. We ensure that all third-party providers meet adequate data protection standards in line with industry best practices.

How We Protect Your Data

We use a combination of technical and organizational measures to protect personal data, including encryption, access controls, and staff training on data protection.

What Data Breach Procedures We Have in Place

In the event of a data breach, we have internal reporting mechanisms and rapid response procedures to mitigate risk and notify affected users if necessary.

Third-Party Data

If we receive data about users from third parties (e.g., LinkedIn AI Insights), it is treated according to the same privacy standards outlined in this policy.

Automated Decision-Making and Profiling

We do not use personal data for automated decision-making or profiling that affects users’ rights.

Industry Regulatory Disclosure Requirements

We comply with all applicable data protection regulations relevant to our operations in Pakistan and internationally.

Contact Information

For any questions, concerns, or requests regarding your personal data, please contact us at:

Email: support@nibitsolutions.com
Address: Mujahid Business Center, N-36 North, I-9/2, Islamabad, Pakistan, Zip Code 44000

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